Privacy Policy

Privacy Policy

Last updated: September 12, 2024

1. Introduction

At Helou Birdie, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data in compliance with U.S., Canadian, and European regulations.

2. Information We Collect

We collect the following personal information from you when you register an account or make a purchase:

  • Name
  • Email address
  • Shipping address (with your approval)

We do not collect sensitive personal data (such as health information) or any data about children under the age of 13.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To register and manage your account
  • To process and ship your orders
  • To send marketing communications, newsletters, and updates with your consent via email

4. Sharing of Information

We may share your information with trusted third parties such as Shopify Apps, including Shopify Email, for the purposes of processing orders and sending marketing communications. These third parties only have access to the data necessary for providing their services.

5. Data Retention

We do not retain your personal data after account closure. Shipping addresses are stored only with your explicit approval for ease of retrieval in future purchases.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact us at info@shopheloubirdie.com.

7. Data Security

Our website is hosted and secured by Shopify, ensuring your data is protected through encryption and secure servers.

8. International Data Transfers

If you are located in the European Economic Area (EEA), your personal data may be transferred to and processed outside of the EEA. We ensure adequate protection is in place for these transfers in compliance with applicable laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@shopheloubirdie.com.